Policy

Pick up your tweezers and create your own wispy and spiky look with the brand new "Policy" DIY lashes! No lash tech needed.

Introducing HAYATI's first ever Add-on pack filed with 48 DIY spikes.

Something was missing when it came to the DIY world. So we decided to fill that gap with more customizable choices. Introducing Policy with 48 wispy spikes that you can easily and smoothly apply to create a wispy signature look. 

Easy to apply

Apply your Policy lashes within 10 minutes and be ready out the door! Put desired spike between your lash clusters for a spiky look.

Strong hold while you do you.

Secure and enhance your lashes on-the-go with HAYATI's bond and sealer. No more downtime or refill appointments needed. Add or readjust your lashes anytime!

Signature look

Transform your lashes with HAYATI's Policy or Make it wispy style. Create your own unique look by pairing with our other styles in our DIY lashes collection. The possibilities are endless!

"Sorry but it's stated in my policy that there's a non-refundable deposit as well as a late fee of 300kr, plus a fee of 100kr when paying with swish."

• Vegan
• Cruelty-free
• Handmade
• Soft and flexible cotton bands
• Reusable up to 20-25 times with good care

DIY LASHES

• Last up to 7+ days
• Re-usable
• Extremely lightweight
• Band-free
• Unique HAYATI styles
• Versatile
• Can mix different DIY styles together

RETURNS

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@hayatilashes.com. Please note that returns will need to be sent to the following address:
Oxledsvägen 109c lgh 1302

43367 sävedalen

Note that HAYATI is not covering the shipping return fee.

If your return is accepted, we’ll give instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Sweden, shipping your goods may take longer than expected.

You can always contact us for any return questions at contact@hayatilashes.com

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@hayatilashes.com

All of HAYATI's products are vegan & cruelty-free